This blog was started at the behest of colleagues who requested for more info on Human Error. We explored various types of Human Errors, the telltale signs of error prone conditions and how to have a degree of control over Human Error in our organizations. There is absolutely no way of eliminating Human Errors. We can at best learn to recognize and build resilience to reduce the risk of single error leading to a disaster. It can get very low, but it will never reach zero!
When implementing a Safety Management
System (SMS), one of the most critical components to develop is a
Flight Risk Assessment Tool (FRAT). Because every flight has some
level of risk, it is critical that pilots and operators are able to
differentiate, in advance, between a low risk flight and a high
risk flight, establish a review process and develop risk mitigation
Personal Flight Risk Assessment Tool
enables proactive hazard identification, is easy to use, and can
visually depict risk. It is an invaluable tool in helping pilots,
operators and passengers make better go/no-go decisions and should
be a part of every flight. In several countries, use of a company
provided risk assessment tool is not mandated by the regulator and
hence not implemented by the operators! There are also several
smaller operators who are not covered under this FAA requirement and
hence not required to implement a FRAT.
pilots in such operations are often operating flights with very
limited or no support/supervision and from remote
airfields/helipads. They are therefore in a high risk environment
and more susceptible to an error of decision. Further, they are
often under pressure to undertake flights and find it difficult to
explain their reasons for denial to their bosses or clients who
might have limited or no aviation expertise!
The Erring Human®
presents a unique solution to this problem. PFRAT helps those operating in
such high risk environments and yet want to be able to assess and
control their risks. This application helps the pilots evaluate
their risks in a scientific, coherent and data-driven manner and
also explain their decision to fly, or refusal thereof, to their
managers/clients, even when they lack sufficient aeronautical
decision making expertise! This is an invaluable tool for risk
mitigation and accident prevention.
This is a fully user customizeable app. PFRAT Left menu includes
a range of customization and interaction options. Users can add a
profile picture and three additional email ids to share a RA
with; Hide questions which might not be relevant to their operation;
Add new questions with custom risk score; Change the trigger
values at which a Red/Amber/Green light is displayed and its
With these customizations, PFRAT can be tailored to meet the
needs of any nature of Aviation Operation, with any aircraft, any
mission type and any level of Pilot experience!
For advanced users, a customized app can be delivered based on
any operators requirements, specifically customized to the users
hazard/risk register, aircraft type and pilot qualification/experience
levels. Please contact us if you desire this
An analysis of most human error accidents shows that they were avoidable if only the risks involved had been adequately evaluated. Most humans understand individual risks, but very few are able to understand the cumulative effect when several risk factors are present simultaneously. While there are several Risk Assessment tools available, they are all based on MS Excel or similar applications and require a computer to complete them. However, there are very few pilots and aviation sector workers, who can use their computers in the field, on airport platforms or heliports, especially in general aviation, airport operations and helicopter operations. Even if they have a laptop, they are often limited by space, Internet connectivity or other such limitations.
The Erring Human® now presents an innovative solution: This application, called PFRAT (Personal Flight Risk Assessment Tool) will allow any aviation worker to carry out a risk assessment (RA), without an internet connection, on their mobile phone, in less than 10 minutes, and receive an evaluation of how the cumulative effect of risk factors is likely to impact the flight. The RA will be saved locally and emailed to the registered user when the device connects to a Wi-Fi network or other mobile network. The fixed wing risk assessment used in this application is as recommended by the FAA in AC 120-92 and InFO 07015. For helicopters, RA is as recommended by the Helicopter Association International (HAI). Each RA has 34 questions in 5 categories. The application has additional features to publish the RA in the social network, such as Facebook, Twitter, LinkedIn or Google Plus and also send a copy by email to other company officials, such as Director of Operations, etc.
This is a fully user customizable app. The users have the option to hide any, or all, of the pre-loaded questions and to replace them with their own questions specific to their type of operation or company hazard/risk register. Even the trigger values at which the users are displayed a Green, Amber or Red light, and the messages associated with it, can be user customized.
After all, ICAO defines safety as ‘... a continuous process of Hazard Identification and Risk Mitigation’.
I hope that you will try this app and also leave us a review and rating on the Play/App store.